Move Fast & Fix Things

Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.

Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can either make progress or take care of people, one or the other. That a certain amount of wreckage is the price we have to pay for inventing the future.

Leadership experts Frances Frei and Anne Morriss argue that this belief is deeply flawed—and that it keeps you from building a great company. Helping executives and entrepreneurs solve their toughest problems over the past decade, Frei and Morriss learned that the trade-off between speed and excellence is false. The best leaders solve hard problems with fierce urgency while making their organizations—employees, customers, and shareholders—even stronger. They move fast and fix things.

Based on their work with fast-moving companies such as Uber, Riot Games, and WeWork, Frei and Morriss reveal the five essential steps to moving fast and fixing things.

You'll learn to:

• Identify the real problem holding you back
• Build and rebuild trust in your company
• Create a culture where everyone can thrive
• Communicate powerfully as a leader
• Go fast by empowering your team

With a one-week plan to fix your problems on a fast cycle time of one step per day, this book is your guide to maximizing impact and reinventing your approach to change. By the end of the week, you won't just have a road map for solving your company's toughest problems—you'll already be well on your way, improving your company at exhilarating speed.

"Frances Frei and Anne Morriss are the real deal and offer a fresh, new take on the most important leadership challenges of our time: making big change happen, building organizations where everyone can rise, and solving hard problems when the clock is ticking . . . loudly."

— Tyra Banks, supermodel turned entrepreneur; founder, SMiZE & DREAM

"This hands-on playbook shows readers how to accelerate change and transform organizations while also nurturing a culture of trust, inclusivity, and collaborative problem-solving. It's an essential resource for any leader looking for the inspiration and tools to lead their team to new levels of excellence."

— Kathleen Hogan, Executive Vice President and Chief Human Resources Officer, Microsoft

"In Move Fast & Fix Things, Frei and Morriss have given us a masterpiece on trust, leadership, and business. This is required reading for anyone who wants to build audacious, high-performance cultures."

— Bill McDermott, Chairman and CEO, ServiceNow

"Speed wins, but only if you pair it with strategy, trust, and respect for everyone on the court. Frei and Morriss have generously shared the road map for how to move fast while also excelling as teams and organizations."

— Nadia Rawlinson, Operating Chairman, Chicago Sky (WNBA)

"Move Fast & Fix Things invites us into a conversation all leaders should be having: how to create the conditions where people can truly, sustainably thrive."

— Becky Schmitt, Executive Vice President and Chief People Officer, PepsiCo

"Frances Frei and Anne Morriss have produced a fun, super-practical, step-by-step guide to leading lasting change at speed."

— Hubert Joly, Senior Lecturer, Harvard Business School; former Chairman and CEO, Best Buy; and author, The Heart of Business